WHEN SHOULD I ARRIVE FOR MY SERVICE?
Arrive 10 - 15 minutes before your scheduled appointment to check-in and enjoy a cup
of herbal tea or water and relax in our lounge.
WHAT SHOULD I WEAR TO RIVERSPA?
Wear what is comfortable. We provide individual lockers with a robe and slippers.
Towels are also available if you are experiencing more than one treatment and/or would
like to use our showering/steam room facilities.
WHAT DO I WEAR DURING MY TREATMENT?
Most body treatments are best enjoyed without clothing, however please feel free to
wear what is comfortable for you. If you are experiencing a Thai Massage, please come
in loose comfortable clothing.
WHAT IF I HAVE ANY SPECIAL HEALTH CONSIDERATIONS?
Please notify our front desk associate before booking your treatments if you have any
special health considerations.
WHAT ABOUT PAYMENT FOR RIVERSPA SERVICES?
We accept Visa, MasterCard, checks, cash and of course gift certificates. Please
remember that tips may not be included on a credit card. Therapists do prefer tips in
cash.
WHAT SHOULD I HAVE PREPARED WHEN MAKING AN
APPOINTMENT?
Please have a credit card or gift certificate number ready at time of making an
appointment to reserve your time with our therapists.
CANCELLATION POLICY
Arriving late will unfortunately limit the time for your treatment. As all treatments are
reserved especially for you we will charge 50% for treatments cancelled with less than
24 hours notice.
GIFT CERTIFICATES
Give spa gifts to those you love. Stop by or call, we’ll be happy to send them directly to
you. Gratuities not accepted on credit card.
